Questions or more information

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Do you have any questions or would you like more information about our products and services? We are here to assist you.

 

Whether it's specific product details, pricing information, or customized solutions, we are eager to listen to your needs. Get in touch with us, and we will promptly address your inquiries.

QUESTIONS OR MORE INFORMATION

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Frequently asked questions

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I have paid the pre-payment invoice, when can I expect the goods to arrive?

If you place an order that is paid via an advance payment invoice, our sales team will provide you with an estimated delivery time. Once we receive the payment, we will send you a confirmation along with the scheduled pickup or delivery date.

Is there over-the-counter sales at the counter, and can I take the material with me immediately?

No, it is only possible to purchase materials from us by placing an order. If you wish to order materials, you can do so by phone or email. We will inform you about the delivery date. Depending on the agreed payment terms, you will receive either a pre-payment invoice for prepayment or payment is to be made afterwards. We do not accept payments by card or cash at our location.

What is the minimum rental period?

The minimum rental period (invoiced) for all products is one week.

What are loading and unloading costs?

These handling costs (including loading and unloading costs, counting, quality control of materials, and photography) are separately calculated per unit and are not included in the regular rental rate.

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