Questions or more information

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Do you have any questions or would you like more information about our products and services? We are here to assist you.

 

Whether it's specific product details, pricing information, or customized solutions, we are eager to listen to your needs. Get in touch with us, and we will promptly address your inquiries.

QUESTIONS OR MORE INFORMATION

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Frequently asked questions

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Is there over-the-counter sales at the counter, and can I take the material with me immediately?

No, it is only possible to purchase materials from us by placing an order. If you wish to order materials, you can do so by phone or email. We will inform you about the delivery date. Depending on the agreed payment terms, you will receive either a pre-payment invoice for prepayment or payment is to be made afterwards. We do not accept payments by card or cash at our location.

What is the lead time for processing?

The lead times for processing can vary significantly depending on the type of processing and current scheduling. It's advisable to inquire about the current lead times for the specific processing you require from your contact person. Please note that lead times may change between the time of inquiry and ordering.

Can I have orders delivered to my customer neutrally?

Yes, we have the option to deliver your order directly to your customer in neutral trucks without any signs or markings from Dynamostaal.

I have paid the pre-payment invoice, when can I expect the goods to arrive?

If you place an order that is paid via an advance payment invoice, our sales team will provide you with an estimated delivery time. Once we receive the payment, we will send you a confirmation along with the scheduled pickup or delivery date.